Privacy Policy for Your dd games Account
Every payment you clear through JazzCash, Easypaisa, SadaPay or Raast leaves a record we store and protect, and this privacy policy explains exactly how. You will see what...
Our Privacy Posture in Supported Regions
We write this policy to match the rules we can actually follow. Where local law permits online account opening, we collect the minimum we need: your name, date of birth, contact number, chosen payment rail and the device you sign in from. Where local law restricts a service, those parts of the lobby stay closed and we hold no data for them.
Pakistani rails such as JazzCash, Easypaisa, SadaPay and Raast return a transaction reference, which we keep so a disputed payment can be traced. Gameplay logs are deleted on a rolling schedule; transaction entries stay longer because financial rules require it. None of this is sold, and none of it leaves our systems unless a processor needs it for a specific task.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Draft and Update This Policy
Four people shape this page: the account team, a support lead, an external legal adviser and our engineering manager. Every draft passes all four before publication, which is...
Named drafting team
This policy is written by the same small team that builds your account flow, so the wording matches what the...
Version history
Every change carries a version number and a short summary of what moved, and older versions stay readable so you...
Plain-language drafting
We keep sentences short and avoid legal shorthand where a normal phrase works, because a policy you cannot finish reading...
External legal check
A qualified adviser outside the company reads each draft before it goes live, and that check repeats whenever a new...
Change alerts
When the wording changes in a way that affects your choices, we flag it inside your account and by email...
No sale of records
We do not sell your personal records to data brokers, and any partner who touches account data works under a...
Keeping Sibling Policy Pages Consistent
We run several policy pages and they have to agree with each other. If the withdrawal page says a reference is kept for a set period, this document...
What You See in Your Account Area
Your account area carries the practical side of this policy. Consent switches, a data summary card, a download button and a deletion timeline sit in one...
Consent panel
Before your first sign-in completes, a single panel lists every optional tag we would like to run, each with its own switch, and nothing turns on until you move it.
Data summary card
Your account area shows a short card listing what we hold: contact details, chosen payment rail, verification files and last sign-in location, refreshed whenever anything changes.
Download request button
One button generates a copy of your account records, and we deliver it in a readable format rather than a raw dump, usually inside two working days.
Retention timeline
A vertical timeline shows when each record type is scheduled for deletion, so you can see that gameplay logs clear sooner than transaction entries tied to JazzCash and Easypaisa.
Language switch
The policy renders in English with Pakistani spelling conventions, and the same text is served to mobile and desktop so your phone shows what you read on a computer.
Change log strip
A dated strip runs along the bottom of the policy listing past edits, newest first, so you can scroll back and confirm whether a clause changed since your last visit.